OnlineReports.in is a complete laboratory / diagnostic centre management platform.
It helps in managing patient bills, part payment of bills, publishing of laboratory reports to patient.
OnlineReports.in Legal InfoLast Modified : 1st April 2021
OnlineReports.in Terms of Service
"OnlineReports.in", "our", "we" or "us" provides an online platform to laboratories / diagnostic centres for managing their patient registration details, patient bills, part payment of bills, online publication of laboratory test reports to patient. Please read our Terms of Service so you understand what's up with your use of OnlineReports.in. "You", "Your Affiliates", "Our users" agree to our Terms of Service("Terms") by registering, accessing, or using our online tools, services, features, softwares or websites (together "Services").
About our Services -
Registration : You must register with us with accurate data, laboratory / diagnostic centre details, current contact details (mobile, landline, email id), address, geo-location (optional) for availing our Services. You agree to receive text messages and phone calls (from us or our third-party providers) with codes to register for our Services.
Devices and Software : You must provide the required devices, software, and data connections to use our Services, which we otherwise do not supply. For as long as you use our Services, you consent to downloading and installing updates to our Services, including automatically.
Service Availability : We strive to produce an uninterrupted service of our products before you. In spite of that, certain unavoidable, uncontrollable circumstances may effect the service availability. You agree to notify such situations to us at the earliest and wait for solutions from us. Regarding planned maintenance of our servers, we will always notify to your registered contact details well before.
Service Scope : We provide you a platform to manage your laboratory / diagnostic centre. This platform is completely online. Offline / physical delivery of bills or reports to patient is not in the scope of our Services.
Fees and Taxes : Our Services follow postpaid billing structure. We charge on a monthly basis. Your usages of our Services for a month are billed in the next month. The bill is generated on every 1st day of a month. You agree to pay the bill and associated taxes before the due date or add an applicable 10% of your bill amount as a penalty fee for an overdue bill. Non-payment of bills may lead to terminate your account with us and cease further usage of your account. We reserve the rights completely to terminate such account. You are responsible for all carrier data plan and other fees and taxes associated with your use of our Services. We do not provide refunds for our Services, except as required by law.
Privacy policy and user data -
Our
Privacy Policy describes our information practices, including the types of information we receive and collect from you and how we use and process the information. You agree to our data practices, including the collection, use, processing, and sharing of your information as described in our Privacy Policy, as well as the transfer and processing of your information to any countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.
Acceptable use of our services -
Our Terms and Policies : You must use our Services according to our Terms and posted policies. If we disable your account for a violation of our Terms, you will not create another account without our permission.
Legal and Acceptable Use : You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that: (a) violate, misappropriate, or infringe our rights, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially, or ethnically offensive, or instigate or encourage conduct that would be illegal, or otherwise inappropriate, including promoting violent crimes; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; or (f) involve any non-personal use of our Services unless otherwise authorized by us.
Harm to Us or Our Users : You must not (or assist others to) access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) gain or attempt to gain unauthorized access to our Services or systems; (c) interfere with or disrupt the integrity or performance of our Services; (d) create accounts for our Services through unauthorized or automated means; (e) collect the information of or about our users in any impermissible or unauthorized manner; (f) sell, resell, rent, or charge for our Services; or (g) distribute or make our Services available over a network where they could be used by multiple devices at the same time.
Keeping Your Account Secure : You are responsible for keeping your device and your account with us safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.
Third-party services -
Our Services may allow you to access, use, or interact with third-party websites, apps, content, and other products and services. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.
Licences -
Your Rights : We don't claim ownership of the information that you submit for your account or through our Services. You must have the necessary rights to such information that you submit for your account or through our Services and the right to grant the rights and licenses in our Terms.
Our Rights : We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, and other intellectual property rights unless you have our express permission.
Your license to us : In order to operate and provide our Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information (including the content) that you upload, submit, store, send, or receive on or through our Services. Please refer our Privacy Policy for more on this.
Our license to you : We grant you a limited, revocable, non-exclusive, non-sublicensable, and non-transferable license to use our Services, subject to and in accordance with our Terms. This license is for the sole purpose of enabling you to use our Services, in the manner permitted by our Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.
Disclaimers -
YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE ARE PROVIDING OUR SERVICES ON AN “AS IS” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. WE DO NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES OR THE FEATURES, SERVICES, AND INTERFACES OUR SERVICES PROVIDE. WE ARE NOT RESPONSIBLE FOR AND ARE NOT OBLIGATED TO CONTROL THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US, OUR SUBSIDIARIES, AFFILIATES, AND OUR AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, THE “ONLINEREPORTS.IN PARTIES”) FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, OR DISPUTE (TOGETHER, “CLAIM”) AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES. YOU WAIVE ANY RIGHTS YOU MAY HAVE UNDER ANY APPLICABLE STATUTE OR LAW OF ANY OTHER JURISDICTION, WHICH SAYS THAT: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.
Limitation of Liability -
THE ONLINEREPORTS.IN PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THE ONLINEREPORTS.IN PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED THE GREATER OF ZERO RUPEES (Rs 0). THE FOREGOING DISCLAIMER OF CERTAIN DAMAGES AND LIMITATION OF LIABILITY WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE LAWS OF SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN OUR TERMS, IN SUCH CASES, THE LIABILITY OF THE ONLINEREPORTS.IN PARTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Indemnification -
You agree to defend, indemnify, and hold harmless the OnlineReports.in Parties from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of our Services, including information provided in connection therewith; (b) your breach or alleged breach of our Terms; or (c) any misrepresentation made by you. You will cooperate as fully as required by us in the defense or settlement of any Claim.
Dispute Resolution -
You agree that any Claim relating to, arising out of, or in any way in connection with our Terms, us, or our Services (each, a “Dispute,” and together, “Disputes”) would be resoved by us. In such cases, decision taken/given by us would be the final decision and you agree to accept it.
Availability and termination of our services -
Availability of Our Services : Our Services may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time. Events beyond our control may affect our Services, such as events in nature and other force majeure events.
Termination of Our Services : We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for us, our users, or others.
Other -
Unless a mutually executed agreement between you and us states otherwise, our Terms make up the entire agreement between you and us regarding us and our Services, and supersede any prior agreements.
We may ask you to agree to additional terms for certain of our Services in the future, which will govern to the extent there is a conflict between our Terms and such additional terms.
Our Services are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject us to any regulations in another country. We reserve the right to limit our Services in any country.
Our Terms are written in English (U.S.). Any translated version is provided solely for your convenience. To the extent any translated version of our Terms conflicts with the English version, the English version controls.
Any amendment to or waiver of our Terms requires our express consent.
We may amend or update these Terms. We will provide you notice of amendments to our Terms, as appropriate, and update the “Last Modified” date at the top of our Terms. Your continued use of our Services confirms your acceptance of our Terms, as amended. If you do not agree to our Terms, as amended, you must stop using our Services. Please review our Terms from time to time.
All of our rights and obligations under our Terms are freely assignable by us to any of our affiliates or in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.
You will not transfer any of your rights or obligations under our Terms to anyone else without our prior written consent.
Nothing in our Terms will prevent us from complying with the law.
Except as contemplated herein, our Terms do not give any third-party beneficiary rights.
If we fail to enforce any of our Terms, it will not be considered a waiver.
If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from our Terms and shall not affect the validity and enforceability of the remaining provisions.
We reserve all rights not expressly granted by us to you. In certain jurisdictions, you may have legal rights as a consumer, and our Terms are not intended to limit such consumer legal rights that may not be waived by contract.
Privacy Policy
"OnlineReports.in", "our", "we", or "us" provides an online platform to laboratories / diagnostic centres for managing their patient registration details, patient bills, part payment of bills, online publication of laboratory test reports to patient. Our Privacy Policy helps explain our information practices. This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, features, software, and website (together, “Services”) unless specified otherwise. Please also read our
Terms of Service (“Terms”), which describes the terms under which you use our Services.
Information we collect -
OnlineReports.in receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.
Your Account Information : You provide your laboratory / diagnostic centre details, mobile phone numbers, email id, address, geo-location (ooptional) to create an OnlineReports.in account.
Your Test Templates : You create test templates to be used by receptionists to create bills. Templates are retained in our servers for your usages.
Your Patient Bills : Bills created for patient will be kept in our servers for an undefined amount of time to serve you with daily, weekly, monthly, half-yearly or yearly reports.
Your Patient Reports : Patient reports are retained for a maximum of one month.
Automatically collected information -
Usage and Log Information : We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.
Device and Connection Information : We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, network information, and device identifiers.
Transactional Information : If you pay for our Services, we may receive information and confirmations, such as payment receipts, including from third parties processing your payment.
Third party information -
Third-Party Providers : We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our application, provide our infrastructure, delivery, and other systems, supply map and places information, process payments, help us understand how people use our Services, and market our Services. These providers may provide us information about you in certain circumstances; for example, installing agent may provide us reports to help us diagnose and fix service issues.
Third-Party Services : We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them. For example, if you are redirected to any advertisement link posted in our application.
How we use information -
We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.
Our Services : We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us.
Safety and Security : We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.
Information You And We Share -
You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.
Account Information : Your laboratory / diagnostic centre name, phone numbers, emai id, address, may be available to anyone who uses our Services. For example, a patient looking for test centres for certain test may see your details.
Third-Party Providers : We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.
Third-Party Services : When you use third-party services that are integrated with our Services, they may receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.
Assignment, Change Of Control, And Transfer -
All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.
Managing Your Information -
If you would like to change, or delete your information, we allow you to do that through the following tools:
Change of Account Details : Login to Admin Account. In settings, change your account details.
Law And Protection -
We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, OnlineReports.in, or others.
Updates To Our Policy -
We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Modified” date at the top of this Privacy Policy. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our Services. Please review our Privacy Policy from time to time.